Managing a Team During a Crisis
13 November 2013
Read by 2239 persons
Managing during a crisis isn't easy. Robert Half highlights management mistakes to avoid concerning three major company concerns:
Motivating and retaining talent
To better navigate a crisis, motivate and retain employees; don't take them for granted—top performers always have options. Communicate with your team to avoid unnecessary frustration.
Remember, employees need encouragement and thanks, regardless of the situation. Stay by your team's side and show your appreciation.
Productivity
Even during a crisis, maintain a training budget. This can help develop team skills. Don't overload employees; use temporary staff, and judge team effectiveness by results.
Development
Don't let stress affect quality; restoring service levels after the crisis will be difficult. Focus on front-line employees—they're the first point of client contact. Empower your team to make decisions.
Roberthalf.fr
Posted November 13, 2013.
Motivating and retaining talent
To better navigate a crisis, motivate and retain employees; don't take them for granted—top performers always have options. Communicate with your team to avoid unnecessary frustration.
Remember, employees need encouragement and thanks, regardless of the situation. Stay by your team's side and show your appreciation.
Productivity
Even during a crisis, maintain a training budget. This can help develop team skills. Don't overload employees; use temporary staff, and judge team effectiveness by results.
Development
Don't let stress affect quality; restoring service levels after the crisis will be difficult. Focus on front-line employees—they're the first point of client contact. Empower your team to make decisions.
Roberthalf.fr
Posted November 13, 2013.
