Sales Assistant - Italian / Spanish (H/F) - casablanca
Company sector : Recruitment / Interim
COMPANY :
CRIT Maroc, a branch of CRIT Group, one of the leaders in temporary work and recruitment in France and internationally.
CRIT Group now has 600 agencies worldwide (France, Spain, Switzerland, Portugal, Ireland, England, USA, Africa), including 12 in Morocco (Casablanca, Rabat, Kenitra, EL Jadida, Berrechid, Marrakech, Agadir, Tangier...).
CRIT Maroc is a global human resources player, a renowned recruitment and temporary employment agency in the market. Our commitment is to provide the right skills, offer effective, fast, flexible, and transparent solutions in human resources management.
Safety, diversity, and access to employment are the fundamental values of CRIT Group to ensure the success of everyone.
Job :
As part of its business development, our client is recruiting a Sales Assistant who masters Italian and/or Spanish to ensure commercial and administrative follow-up and to contribute to the development of customer relations internationally.
Your main tasks:
- Ensure the administrative and commercial follow-up of customer files.
- Manage incoming customer requests by phone and email in Italian and/or Spanish.
- Respond to information requests and follow up on customer needs.
- Prepare and send commercial offers, quotes, and proposals to clients.
- Ensure order follow-up and compliance with processing and delivery deadlines.
- Ensure coordination between clients and various internal departments.
- Update customer databases and sales tracking tools.
- Participate in customer loyalty and development of the customer base.
- Handle complaints and follow up on after-sales requests.
- Prepare reports and dashboards related to sales activity.
Required profile :
- Training from Bac+2 to Bac+3 in Commerce, Management, Administration, or equivalent.
- Experience in a similar role in sales assistance or sales administration.
- Fluent command of Italian and/or Spanish, both written and spoken.
- Good command of office tools, especially Excel.
- Good communication skills and customer relationship sense.
- Organization, rigor, reactivity, and team spirit.
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