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Catalan/Spanish Consultants - Back Office and Outbound Calls (M/F) | Casablanca (Morocco)
1Publication : From 22/04/2026 to 22/06/2026 | Proposed positions: 2
OUTSOURCIA is looking for Catalan/Spanish Consultants for Back Office and outbound calls. You will be responsible for managing requests, making outbound calls, and ensuring a high-quality customer experience. Native or bilingual proficiency in Catalan and Spanish is required, along with excellent communication skills.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Sales , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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German-speaking/English-speaking Customer Advisors (German/English) | Casablanca (Morocco)
2Publication : From 22/04/2026 to 22/06/2026 | Proposed positions: 5
OUTSOURCIA is looking for German-speaking/English-speaking Customer Advisors to handle customer calls, analyze their requests, and ensure high service quality. You have excellent German and English skills, strong communication abilities, and are comfortable with IT tools. Previous customer service experience is a plus.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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We are hiring: Customer Advisor (m/f/d) – German C1 | Casablanca (Morocco)
1Publication : From 22/04/2026 to 22/06/2026 | Proposed positions: 10
OUTSOURCIA is looking for a Customer Advisor (m/f/d) with German language skills (C1) for its Casablanca location. Your tasks include handling customer inquiries in e-commerce via phone and email, and ensuring high customer satisfaction. We are looking for communicative individuals who enjoy customer contact; entry-level candidates are welcome.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales Administration and Customer Relations Officer | Casablanca (Morocco)
9Publication : From 22/04/2026 to 22/06/2026 | Proposed positions: 1
OUTSOURCIA is looking for a Sales Administration & Customer Relations Officer (M/F) to manage B2B customer orders and ensure their satisfaction. Your tasks will include entering orders in SAP, handling disputes, and customer communication. A relevant degree, French language proficiency, and computer skills (ideally SAP) are required, with prior experience being an advantage.
- Sector of activity : Public Service / Administration - Public Service / Administration
- Position : Order Management / Customer Care , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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IT Helpdesk bilingual (French/English) - Canadian market | Casablanca (Morocco)
2Publication : From 22/04/2026 to 22/06/2026 | Proposed positions: 1
Join our team as a bilingual IT Helpdesk (French/English) for the Canadian market. Your tasks will include managing user requests, diagnosing, and handling technical incidents. Perfect command of French and English, good knowledge of operating systems, and the ability to solve hardware/software problems are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
