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- Company :
AXA Services Maroc - Position :
Project Management / R&D
Call Centers professions

Emploi - AXA Services Maroc
Company: AXA Services Maroc
Secteur: Insurance / Brokerage
Proposed positions: 43
Description:
AXA Services Maroc est le centre d'expertise en relation client au Maroc des sociétés : AXA France, AXA Direct France, AXA Assistance, AXA Belgique et AXA Suisse
Présents à Rabat depuis mai 2004 et à Kénitra depuis 2024, nous sommes à ce jour plus de 4 500 collaborateurs.
Nous rejoindre :
C'est choisir la première marque d'assurance mondiale
C'est bénéficier d'une multitude d'avantages bien au-delà des normes du marché
C'est évoluer dans un...
AXA Services Maroc est le centre d'expertise en relation client au Maroc des sociétés : AXA France, AXA Direct France, AXA Assistance, AXA Belgique et AXA Suisse
Présents à Rabat depuis mai 2004 et à Kénitra depuis 2024, nous sommes à ce jour plus de 4 500 collaborateurs.
Nous rejoindre :
- C'est choisir la première marque d'assurance mondiale
- C'est bénéficier d'une multitude d'avantages bien au-delà des normes du marché
- C'est évoluer dans un environnement valorisant proposant une diversité de métiers
- C'est intégrer un groupe responsable, offrant une véritable culture d'entreprise, basée sur le développement des compétences de chacun
Nos métiers :
Le savoir-faire de nos équipes couvre les principaux métiers de l'assurance :
- La vente de contrats
- La gestion des contrats assurances de dommages et des personnes
- La gestion des sinistres Auto et Habitation
- Le règlement des prestations Santé
- La mise en jeu des garanties Assistance
- La prise de rendez-vous pour le compte de nos Agents Généraux
- La gestion des contrats Epargne
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Management Unit Manager (H/F) OPS MANAGER at Technopolis
2
| Rabat (Morocco)Publication : From 31/07/2026 to 01/10/2026 | Proposed positions: 1AXA Services Maroc is looking for a Management Unit Manager (H/F) in Technopolis. This role involves leading operational teams to achieve set goals, managing, planning, and controlling activities. The ideal candidate has a Bac+4/5 degree in Management and at least 4 years of experience in a similar role in a customer relations center.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Operational Activities Manager | Rabat (Morocco)
3Publication : From 13/07/2026 to 13/09/2026 | Proposed positions: 1AXA Services Maroc is looking for an Operational Activities Manager in Rabat. Your responsibilities include steering, managing, and continuously improving operations to ensure performance and quality. You must have a minimum of 4 years of experience in contact center management and an excellent command of French.
- Sector of activity : Insurance / Brokerage - Call Center
- Position : Call Centers professions , Project Management / R&D
- Experience required : Expert (10 to 20 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Management Unit Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
2Publication : From 06/07/2026 to 06/09/2026 | Proposed positions: 1AXA Services Maroc is looking for a Management Unit Manager (H/F) at Technopolis. You will lead 7 to 8 operational teams to achieve quality, productivity, and technical objectives. A Bachelor's/Master's degree in management and 4 years of experience in managing teams in a customer relations center are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Call Center Reporting and Planning Officer | Rabat (Morocco)
4Publication : From 06/07/2026 to 06/09/2026 | Proposed positions: 1AXA Services Maroc is looking for a Reporting and Planning Officer for its call center in Rabat. You will be responsible for monitoring indicators, managing performance bonuses and challenges, and participating in cross-functional projects. Experience in customer relationship management and activity steering is required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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