
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Telephone Advisor | Casablanca (Morocco)
22Publication : From 24/09/2026 to 07/10/2026 | Proposed positions: 10Attijariwafa bank is hiring Telephone Advisors to ensure quality customer relations by phone, advise, and promote banking products. Profile sought: Bachelor's degree, fluent in French and English, client and results-oriented. Previous experience is a plus, beginners accepted with training.
- Sector of activity : Banking / Finance - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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We are hiring customer advisors for incoming calls for a B2B project + technical bonus | Casablanca (Morocco)
2Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 15Foundever is looking for Customer Advisors (M/F) for incoming calls for a B2B project in Casablanca. Your duties will include handling calls, analyzing needs, and resolving requests to ensure an exceptional customer experience. A high school diploma and 1-3 years of customer relations experience are required, with a technical bonus included.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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We are hiring customer advisors for call reception at our Yacoub El Mansour site. | Casablanca (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 20Foundever is hiring Customer Advisors for call reception at its Yacoub El Mansour site. You will be responsible for customer assistance in the field of consumer electronics, ensuring customer loyalty and satisfaction. A high school diploma, good oral/written French skills, and a service-oriented mindset are required for this position, which offers an attractive salary and a permanent contract (CDI).
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Recruitment Officer | Casablanca (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 1HEOMI, a leading and growing insurance broker, is looking for an experienced Recruitment Officer to join its HR team. Your responsibilities will include multi-channel sourcing, managing interviews, and candidate follow-up, as well as participating in HR management. You have a Bac+3/5 HR degree and confirmed experience in recruitment and HR management, with excellent sourcing skills and strong organizational abilities.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Master or PhD Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Energy Customer Advisor | Outbound Calls - Permanent Contract | Rabat (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 16ADM VALUE is looking for an Energy Customer Advisor in Rabat for a permanent contract. Your mission will be to contact customers by phone to finalize subscriptions and offer additional services. Excellent speaking skills, active listening, and customer service orientation are required for this goal-oriented position.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Borrower Insurance Manager | Compliance Control - Permanent Contract | Rabat (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 1ADM VALUE is looking for a Borrower Insurance Manager in Rabat for a permanent contract. Your role will be to control the regulatory compliance of sales files (DDA, GDPR) and ensure the quality of operations. You have a strong sense of detail, integrity, and good analytical skills to ensure sales security and customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Medical Advisor / Sales Consultant in Tele-selling | Casablanca (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 6Mira Clinic is hiring Medical Advisors / Sales Consultants in tele-selling in Casablanca. Your responsibilities include contacting clients, identifying needs, and following up to close sales in medical tourism. Excellent French and Darija language skills, along with tele-selling experience, are required for this results-oriented position.
- Sector of activity : Call Center - Pharmacy / Health
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Others - Télétravail : No
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Unit Management Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 1AXA Services Maroc is looking for a Unit Management Manager (H/F) at Technopolis to lead 7 to 8 operational teams. Your responsibilities include organizing, controlling activities, supporting managers, and promoting innovation. You hold a Bachelor's or Master's degree in Management and have at least 4 years of similar experience in a customer relations center.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) Minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Customer Support Agent - Chat | Casablanca (Morocco)
2Publication : From 22/09/2026 to 22/11/2026 | Proposed positions: 1Air Arabia Maroc is looking for a Customer Support Agent (Chat) in Casablanca. Your tasks will include managing customer inquiries, solving problems, and providing information about products and services. A high school diploma, fluency in English, French, and Arabic, and at least 2 years of customer service experience are required.
- Sector of activity : Aeronautic / Space - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Expert(e) in French-Speaking Technical Support & Assistance (M/F) | Rabat (Morocco)
1Publication : From 22/09/2026 to 31/10/2026 | Proposed positions: 10Marketing Call Center is hiring a French-Speaking Technical Support & Assistance Expert (M/F) in Morocco. Your role: diagnose issues, guide users to solutions, and ensure case follow-up. You have previous experience in technical support, perfect command of French, and an excellent analytical mind.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions , IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No