How to manage your emotions at work?

Joy, sadness, disappointment, anger, anxiety or bitterness, the business world carries in its daily wake a multitude of emotions that are difficult to contain and/or channel.

Basic rules:

Managing your emotions means learning to communicate calmly, being able to adapt to all professional situations. However, to manage your emotions, whether positive or negative, you must first be able to detect them, to become aware of them. And that's not the easiest part... Often able to say that we don't feel well, we are not, on the other hand, always able to explain what could change our mood, change our state of mind.
Introspection is necessary. And it is precisely this that we carefully avoid doing. Laziness or escape, it doesn't matter. There is a need to "confront oneself" to gain serenity. It is also essential to take into account the emotional state of the interlocutor(s). There is no point in starting a dialogue with someone who is in a state of non-management of their negative emotions. Conflict would be assured.

In case of anger, the attitude to adopt: Do not enter into the opponent's game. Stay outside the emotional bubble. Close yourself off to peremptory, negative and aggressive judgments that negativize you. Being open to dialogue does not mean being the "emotional trash can" of your colleague or superior.

In case of panic, the attitude to adopt: Refuse to position yourself as a loser. Keep your cool, take a step back and prioritize urgent tasks. Don't be vain, however. If deadlines are impossible to meet, don't hesitate to ask for a postponement. In any case, avoiding showing your anxiety is essential.

In case of shame, the attitude to adopt:
Be honest. Frankness is a formidable weapon when used well. It is enough to dare to say that you are embarrassed to no longer be so and to touch your audience. Thinking about creating a real dialogue with the audience during the speech can be a great help in that it will allow you to answer questions and thus regain your composure at the same time.

In case of sadness, the attitude to adopt: Don't cry in front of your colleagues or your superior. Of course, this is easier said than done, at times. Nevertheless, your reputation is at stake. Isolate yourself for a moment so as not to let the situation escalate within you. Then, it will be important to express yourself. Talking, giving your point of view on a given situation judged problematic is necessary.

In case of joy, the attitude to adopt: Control yourself. No need to give the impression that you didn't believe it yourself! Avoid being vain, overdoing it in front of your colleagues who would take it for a kind of fatuity. Remain discreet and modest. Having a silent triumph is possible.


Article written by The ReKrute.com team

Posted online on February 15, 2012.