Google's Keys to Good Management
13 May 2013
Read by 2190 persons
Despite many studies and theories on the subject, Google questioned what constitutes a good manager and conducted a study within its teams to determine this.
For this, Google used a "data-driven" method based on analyzing text from individual interviews, employee feedback (both criticism and compliments), and top manager nominations. This original method was based on observations specific to the company and conducted by analyzing about a hundred variables.
The results revealed no big surprises: "Eight habits of highly effective managers" lists eight points in order of importance:
All these skills and behaviors contribute to good management, and in its study, Google noted that this led to better team performance and happier employees.
So what can we take away from this study? Being a good manager is primarily based on relationships, communication, listening, and leadership. Technical expertise, as Google notes, is only secondary and is not an essential skill for good management.
Find the results of this study at: Nytimes.com
Stephane Waller.
Formation-meltis.fr
Posted May 13, 2013.
For this, Google used a "data-driven" method based on analyzing text from individual interviews, employee feedback (both criticism and compliments), and top manager nominations. This original method was based on observations specific to the company and conducted by analyzing about a hundred variables.
The results revealed no big surprises: "Eight habits of highly effective managers" lists eight points in order of importance:
- A manager must be a good coach: give both positive and constructive, as well as negative, feedback; regularly schedule one-on-one meetings with team members.
- They must know how to motivate their team, not micromanage: find the right balance between giving them freedom and being available to advise them.
- Show their teams that they care about their success and well-being: know them personally, help integrate new members.
- Be productive and results-oriented.
- Know how to communicate and listen to their team.
- Help them develop their careers.
- Have a clear vision and strategy for the team: set objectives, inform them of the strategy, and involve them.
- Have the necessary technical skills to understand and support the work of their teams.
All these skills and behaviors contribute to good management, and in its study, Google noted that this led to better team performance and happier employees.
So what can we take away from this study? Being a good manager is primarily based on relationships, communication, listening, and leadership. Technical expertise, as Google notes, is only secondary and is not an essential skill for good management.
Find the results of this study at: Nytimes.com
Stephane Waller.
Formation-meltis.fr
Posted May 13, 2013.
