
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Telemarketer - Marrakech | Marrakech (Morocco)
Publication : From 03/11/2026 to 03/01/2027Telemarketer in Marrakech for a Swiss operator. Responsibilities include growing the client base, prospecting, advising, and closing sales. Requirements: experience in telesales/customer relations, perfect French, commercial skills, and good interpersonal abilities.
- Sector of activity : Call Center - Indifferent
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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English-Speaking Customer Service Representative (Night Shift) | Rabat (Morocco)
2Publication : From 03/11/2026 to 26/12/2026 | Proposed positions: 20Marketing Call Center is hiring English-speaking Customer Service Representatives (M/F) for its night shift team. As the main point of contact, you will ensure a positive customer experience, manage incoming requests, and resolve issues. The ideal candidate has excellent English skills, is comfortable with night shifts, and possesses good interpersonal skills.
- Sector of activity : Call Center - Indifferent
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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100% Chat Customer Advisor (Spanish) | Rabat (Morocco)
1Publication : From 03/11/2026 to 01/12/2026 | Proposed positions: 20Join our team as a 100% Spanish chat Customer Advisor! You will be the point of contact for international clients, managing requests via chat and email, resolving issues, and ensuring clear and empathetic communication. We are looking for native or bilingual Spanish speakers with excellent writing skills and computer tool proficiency.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Italian/French Customer Advisor | Rabat (Morocco)
1Publication : From 03/11/2026 to 30/11/2026 | Proposed positions: 10We are looking for a Bilingual Italian/French Customer Advisor to manage multichannel requests and ensure customer satisfaction. You will answer calls, emails, and chats, analyze requests, and offer personalized service. Perfect command of Italian and French, as well as customer service experience, are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Italian-Speaking Back Office Agent (1000DH WELCOME BONUS) - Weekend OFF | Rabat (Morocco)
1Publication : From 03/11/2026 to 02/12/2026 | Proposed positions: 15Italian-Speaking Back Office Agent wanted for Marketing Call Center in Morocco. Responsibilities include social media content moderation, multimedia data analysis in Italian/English, and information classification. Requires fluent Italian (written/spoken), good computer skills, and attention to detail; previous experience is a plus, but junior profiles are welcome.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor Dutch + French | Rabat (Morocco)
1Publication : From 03/11/2026 to 16/11/2026 | Proposed positions: 10Marketing Call Center is recruiting a Bilingual Customer Advisor (Dutch/French) to handle calls, requests, and complaints from French and Dutch-speaking customers. You will ensure personalized follow-up and contribute to service quality improvement. Excellent service skills, stress resistance, and proficiency in computer tools are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Customer Service Representative
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| Rabat (Morocco)Publication : From 03/11/2026 to 12/11/2026 | Proposed positions: 10Marketing Call Center is recruiting a French-speaking Customer Service Representative to handle incoming calls and process customer files. You must have an excellent command of French, both spoken and written, a strong sense of service, and good organizational skills. Join a dynamic team and contribute to customer service excellence.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual German / French Agents - Customer Service (M/F) | Rabat (Morocco)
1Publication : From 03/11/2026 to 14/12/2026 | Proposed positions: 10Marketing Call Center is hiring Bilingual German/French Agents for its customer service in Morocco. Your tasks include managing customer requests, handling complaints, and following up on cases to ensure an optimal customer experience. You must have an excellent command of German and French, along with strong communication and problem-solving skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual French-English Team Manager | Rabat (Morocco)
4Publication : From 03/11/2026 to 16/11/2026 | Proposed positions: 4Marketing Call Center is seeking a Bilingual (French-English) Team Manager to supervise and develop a high-performing team. The role involves managing objectives, ongoing training, and ensuring customer service quality. You must be fluent in French and English, have solid management experience, and excellent leadership skills.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales Advisor in Appointment Setting | Rabat (Morocco)
1Publication : From 03/11/2026 to 07/12/2026 | Proposed positions: 10Marketing Call Center is hiring a Sales Advisor in Appointment Setting. Your mission: contact qualified prospects, identify their needs, and set appointments for our sales team. If you have successful previous experience in a call center and perfectly master French, this opportunity with real career prospects is for you.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year minimum
- Type of contract proposed : Permanent contract - Télétravail : No