
Call center jobs - Morocco
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Telephone Advisor | Casablanca (Morocco)
18Publication : From 17/09/2026 to 07/10/2026 | Proposed positions: 10Attijariwafa bank is hiring Telephone Advisors to ensure quality customer relations by phone, advise, and promote banking products. Profile sought: Bachelor's degree, fluent in French and English, client and results-oriented. Previous experience is a plus, beginners accepted with training.
- Sector of activity : Banking / Finance - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Spanish-Speaking Customer Advisor | Salé (Technopolis) (Morocco)
1Publication : From 16/09/2026 to 16/11/2026 | Proposed positions: 10We are hiring a Spanish-Speaking Customer Advisor for our multicultural and innovative environment. Your responsibilities will include managing calls and emails, achieving goals, and following procedures. You must have a minimum of a 2-year college degree, be proficient in spoken and written Spanish, and have a good ability to adapt.
- Sector of activity : IT (Information Technology) - Indifferent
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Bilingual French-English Team Manager | Rabat (Morocco)
2Publication : From 16/09/2026 to 16/11/2026 | Proposed positions: 4Marketing Call Center is seeking a Bilingual (French-English) Team Manager to supervise and develop a high-performing team. The role involves managing objectives, ongoing training, and ensuring customer service quality. You must be fluent in French and English, have solid management experience, and excellent leadership skills.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor Dutch + French | Rabat (Morocco)
1Publication : From 16/09/2026 to 16/11/2026 | Proposed positions: 10Marketing Call Center is recruiting a Bilingual Customer Advisor (Dutch/French) to handle calls, requests, and complaints from French and Dutch-speaking customers. You will ensure personalized follow-up and contribute to service quality improvement. Excellent service skills, stress resistance, and proficiency in computer tools are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Commercial Assistant (Call Reception) | Casablanca (Morocco)
Publication : From 16/09/2026 to 27/10/2026 | Proposed positions: 2MCS is hiring a Commercial Assistant for Call Reception for the French market. Your duties will include receiving customer and employee calls, analyzing their needs, and directing them. You should have a Bachelor's degree and 2 years of call center experience, with excellent spoken and written French skills.
- Sector of activity : Other services
- Position : Call Centers professions , Sales
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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In-Office Sales Representatives - Fiber Optic Expert (M/F) | Rabat (Morocco)
1Publication : From 16/09/2026 to 16/11/2026 | Proposed positions: 10Marketing Call Center is hiring In-Office Sales Representatives specialized in Fiber Optics (M/F) in Morocco. Your mission will be to actively prospect individuals to offer them Fiber deals, advise them, and close sales. You must have a strong sales drive, excellent French diction, and prior call center experience is an asset.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Representative | Casablanca (Morocco)
1Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 1Electro Salam is looking for an experienced Customer Service Representative for its Casablanca site. You will ensure exceptional customer service, manage requests, process orders, and contribute to business development. A Bac +3 degree, 1-3 years of experience in sales or call centers, and excellent interpersonal skills are required.
- Sector of activity : Electronics
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - become a daily hero: join our humanitarian call center agents! | Rabat (Morocco)
1Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 15ADM Value is looking for humanitarian call center agents in Rabat to contact potential donors and support charitable projects. You must have excellent communication skills, good listening abilities, and a passion for humanitarian causes. Join a dynamic team with a permanent contract, paid training, and an attractive benefits package.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Experienced Telemarketer in Telephony | Commercial Outbound - CDI
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| Rabat (Morocco)Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 15ADM Value is looking for experienced telemarketers in telephony in Rabat on behalf of Free. Your mission will be to prospect customers by phone, offer Box and mobile plans, and close sales. A minimum of 6 months of prior experience in telephony and a good level of French are required. This is a permanent contract (CDI) position with paid training and an attractive benefits package.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - B2B Customer Service Representative - Debt Collection (Energy) | Weekends Off & Uncapped Bonuses | Rabat (Morocco)
1Publication : From 15/09/2026 to 15/11/2026 | Proposed positions: 15ADM Value is looking for a B2B Debt Collection Customer Service Representative in Rabat for an energy supplier. Your responsibilities include managing debt recovery cases, contacting clients, and negotiating with business customers. The position requires excellent French, debt collection experience, and strong organizational skills. Enjoy a permanent contract, uncapped bonuses, and weekends off.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No