Emploi - Afrique
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Customer Service Advisor m/f - call reception
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| Casablanca (Morocco)Publication : From 14/09/2026 to 14/11/2026 | Proposed positions: 10
HEOMI, a leading insurance broker, is hiring Customer Service Advisors m/f for inbound calls for its heating business. Your tasks include customer reception, information, request management, and CRM updates. Experience in a call center, excellent French speaking skills, and IT proficiency are required. Training provided.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Customer Service Representative
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| Rabat (Morocco)Publication : From 12/09/2026 to 12/11/2026 | Proposed positions: 10
Marketing Call Center is recruiting a French-speaking Customer Service Representative to handle incoming calls and process customer files. You must have an excellent command of French, both spoken and written, a strong sense of service, and good organizational skills. Join a dynamic team and contribute to customer service excellence.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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External Opportunity - Foundever is hiring one (01) Sales Coach for a Telephone Operator in Casablanca | Casablanca (Morocco)
1Publication : From 10/09/2026 to 10/11/2026 | Proposed positions: 1
Foundever is hiring a Sales Coach in Casablanca for a telephone operator. Your responsibilities include managing sales teams, monitoring performance, and supporting skill development. You should have a degree (Bac+2 to Bac+5), 2-3 years of experience in a sales environment (ideally a contact center), and skills in team management and sales.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager (H/F) German Speaker | Marrakech (Morocco)
Publication : From 09/09/2026 to 09/11/2026 | Proposed positions: 3
Manager (H/F) German Speaker wanted by Concentrix to manage and coach a team of customer advisors. You will ensure the achievement of qualitative and quantitative objectives and the improvement of individual and collective performance. Minimum of 6 months of call center management experience and perfect German required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Trainer / Talent Developer (FR/ENG) - M/F | Rabat (Morocco)
2Publication : From 08/09/2026 to 08/11/2026 | Proposed positions: 1
Marketing Call Center is looking for a Trainer / Talent Developer (FR/ENG) M/F to lead training sessions, design educational modules, and support teams. You have a perfect command of French and English, experience in a call center, and excellent interpersonal skills. Join a leader in customer relations to redefine international standards.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales Advisors in Insurance - Outbound Calls | Casablanca (Morocco)
2Publication : From 07/09/2026 to 07/11/2026 | Proposed positions: 10
HEOMI is recruiting Sales Advisors in Insurance for outbound calls. You will sell insurance products to individuals and handle client requests. Previous call center experience and strong sales skills are required. Paid training and a permanent contract with commissions and bonuses are offered.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Back Office (M/F) | Casablanca (Morocco)
11Publication : From 02/09/2026 to 28/09/2026 | Proposed positions: 4
Join MCS as a French-speaking Back Office (M/F) to support our international teams. Your tasks will include managing client files, providing administrative support, and communicating with partners. You must be fluent in French, rigorous, organized, and have good computer skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Trainer / Talent Developer (FR/ENG) - M/F | Rabat (Morocco)
2Publication : From 09/08/2026 to 09/10/2026 | Proposed positions: 1
Marketing Call Center is hiring a Trainer / Talent Developer (FR/ENG) M/F to lead and design training for its customer advisors. You will be responsible for support, performance analysis, and reporting. Profile sought: experience in a call center, mastery of French and English, and excellent interpersonal and teaching skills.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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