
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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B2C Sales Representative Lusophone (Portuguese) - Tourism Sector (M/F) | Rabat (Morocco)
Publication : From 23/06/2026 to 11/08/2026 | Proposed positions: 1Marketing Call Center is looking for a B2C Lusophone (Portuguese) Sales Representative for its call center. You will advise and sell tourism offers to Lusophone customers. Experience in telesales and perfect command of Portuguese are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Freshman year
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual (French/English) Back-Office Customer Service Representative (M/F) | Rabat (Morocco)
2Publication : From 23/06/2026 to 13/08/2026 | Proposed positions: 10Marketing Call Center is recruiting a Bilingual (French/English) Back-Office Customer Service Representative for night shifts. You will handle written customer requests (email, chat, ticketing), analyze cases, and provide administrative support. Excellent bilingualism (C1/C2) in French and English, strong writing skills, and availability for night work are essential.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Job Offer - Bilingual Customer Service Representative (Spanish / English) | Casablanca (Morocco)
Publication : From 22/06/2026 to 22/08/2026 | Proposed positions: 20TELUS International is looking for a Bilingual Customer Service Representative (Spanish/English). Your responsibilities will include handling customer inquiries in two languages, providing high-quality support, and problem-solving. You must be fluent in Spanish and English (minimum C1/B2 level) and possess excellent communication and customer-oriented skills.
- Sector of activity : Call Center - Internet / Multimedia
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Tanger (Morocco)
1Publication : From 22/06/2026 to 22/08/2026 | Proposed positions: 3McDonald's Morocco is recruiting a Manager M/F to oversee operations, ensure customer satisfaction, and manage teams. The position requires prior experience in management or customer relations, as well as mastery of customer relations and team leadership. There is an opportunity for career advancement to management positions within the company.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Back Office (M/F) | Casablanca (Morocco)
5Publication : From 16/06/2026 to 16/08/2026 | Proposed positions: 2We are looking for a Bilingual Back Office (M/F) for our company MCS, a world leader in air conditioning. Your tasks will include processing customer orders, managing complaints, and coordinating between teams. Profile: Associate's or Bachelor's degree with previous experience, proficient in French and English, with excellent interpersonal and organizational skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Rabat - Energy Sales Representative | permanent contract + uncapped bonuses | Rabat (Morocco)
Publication : From 15/06/2026 to 15/08/2026 | Proposed positions: 2ADM Value is looking for an Energy Sales Representative in Rabat for a permanent contract. Your role will be to handle incoming/outgoing calls to offer energy solutions, by analyzing prospect needs and closing sales. Good oral French, sales skills, and a results-oriented mindset are essential. Benefit from paid training, an attractive fixed salary, and uncapped bonuses.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Expert (10 to 20 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Foundever Fès hires bilingual customer service representatives (ENG/FR) | Fès (Morocco)
4Publication : From 12/06/2026 to 12/08/2026Foundever Fès is hiring bilingual (English/French) customer service representatives for a Canadian distribution leader. Your duties will include promoting the brand and managing customer inquiries. The position requires excellent spoken and written French and English skills, good communication, empathy, and schedule flexibility.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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IT Help Desk Technician - Printers and Networks Expertise | Rabat (Morocco)
5Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 10Foundever is looking for an IT Help Desk Technician specializing in printers and networks in Rabat. Your tasks include level 1 technical support via phone/email, ticket management, and resolving network printer incidents. Profile sought: Bac+2 minimum in IT/networks, good knowledge of TCP/IP, DHCP, and Windows, and excellent French proficiency.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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EXPERT TELEMARKETERS IN PV - M/F in Casablanca | Casablanca (Morocco)
1Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 20WOW7H24 is looking for Expert PV Telemarketers (M/F) in Casablanca. Your mission will be to conduct outbound call campaigns in the photovoltaic sector for the French market. You have proven experience in outbound calls and excellent French speaking skills. A permanent contract, social security, health insurance, uncapped bonuses, and weekends off are offered.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Telephone Prospector - Marrakech | Marrakech (Morocco)
1Publication : From 10/06/2026 to 10/08/2026DOMINO RH is recruiting a Telephone Prospector in Marrakech to find new clients by phone, identify their IT solution needs, and qualify leads for the sales team. You have excellent French speaking skills, are comfortable on the phone, and are results-oriented. Join a fast-growing company and contribute to its success!
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No