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Team Leader - Customer Relations Center | Casablanca (Morocco)
3Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 1
OUTSOURCIA is looking for a Team Leader for its Customer Relations Center. Your responsibilities will include managing performance, supporting teams, and achieving production and quality goals. You must have significant experience in call center management, a minimum of a Bac+2 degree, and bilingual proficiency in at least one language combination (e.g., English/Spanish, French/Italian).
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Team Leader - Customer Relations Center | Casablanca (Morocco)
Publication : From 09/06/2026 to 09/08/2026 | Proposed positions: 1
Join OUTSOURCIA as a Team Leader for a Customer Relations Center. You will drive performance, support your advisors, and ensure the achievement of production and quality objectives. Significant management experience and bilingual language skills are required.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Backoffice Job (FR/EN) + Remote Work Possible – No Calls! | Casablanca (Morocco)
10Publication : From 11/05/2026 to 11/07/2026 | Proposed positions: 20
Backoffice Job (FR/EN) with possible remote work at OUTSOURCIA. Responsibilities include processing client requests via email and internal tools, managing client files, and ensuring quality service. Requires excellent French and English (written/spoken), organizational skills, and computer proficiency.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Backoffice Job (FR/EN) + Remote Work Possible – No Calls! | Casablanca (Morocco)
7Publication : From 05/05/2026 to 05/07/2026
Join OUTSOURCIA as a Backoffice Agent (FR/EN) with the possibility of remote work. You will handle customer requests via email, manage client files, and ensure quality service. Excellent written French and English, along with computer skills, are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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VINTED | Casablanca (Morocco)
2Publication : From 05/05/2026 to 05/05/2026
OUTSOURCIA is looking for a Back Office Customer Service Representative to handle customer requests via email and internal tools. You will need to provide quality service, manage customer files, and contribute to their satisfaction. Excellent French and English levels are required, as well as comfort with writing and good organization.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Sales agents perfectly bilingual (French & English) WEEK END OFFS (H/F)
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| Casablanca (Morocco)Publication : From 24/04/2026 to 24/06/2026 | Proposed positions: 30
Join OUTSOURCIA as a Bilingual Sales Agent (French/English) with weekends off. Your mission: prospect, convince, and close B2B/B2C clients by phone. Experience in telesales/B2B prospecting and excellent command of both languages are essential to succeed in this results-driven role.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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